Order & Shipping Info

💳 Order & Payment Process

📝 Order Submission

When you place an order, its initial status will be PENDING – UNPAID.
This means we're waiting for your payment before processing can begin.

💰 Payment Confirmation

Once your payment is received, the status will update to PAID – PENDING (your order is now being packed).
Payment confirmation times vary by method:
- Crypto payments: Activated within 1 hour (fastest option + 20% cashback).
- Bank or other methods: May take up to 3 business days.
If your payment isn't confirmed after 3 days, please open a Support Ticket for assistance.

📦 Packing & Shipping

After your order is packed and shipped, the status will change to PAID – SHIPPED.
Occasionally, you may see SEMI-SHIPPED — this simply means part of your order has shipped first, and the rest will follow shortly.

🚚 Tracking Your Shipment

When your order ships, you'll receive a shipping confirmation email.
To get your tracking number, reply to that email or open a Support Ticket.
If you don't see our email, check your Spam/Junk folder and mark it as "Not Spam" to ensure future delivery.
You can track your shipment at parcelsapp.com.

📅 Delivery Times & Shipping Costs

US Domestic Orders: 5–7 business days after shipping
International Orders: 12–20 business days after shipping
Shipping Costs: Typically $30–$40 depending on destination and warehouse. Large or split shipments may cost more.
Minimum Order Amounts:
- No minimum for Crypto payments
- $200 minimum for other payment methods

🎯 Delivery Success Rate

We prioritize discreet, secure, and successful deliveries:

No company name on packages
Items are repackaged to reduce size and ensure privacy
Multiple shipping points across different countries to maximize delivery success

❓ If Your Order Hasn't Arrived

Log in to your BuyDragonPharma.com account.
Go to MY ORDERS and select your order to view:
- Shipped packages
- Estimated delivery dates
If 10+ days have passed after the expected delivery date, open a Support Ticket for assistance.

📩 Need Help?

For any additional questions, visit the Contact Us page or open a Support Ticket directly in your account.